Eligible concession card holders can receive a 13 per cent discount off their controlled load electricity bills.
The Controlled load electricity concession will no longer be available from 1 December 2023.
Eligible cardholders can access a variety of concessions and benefits to assist with energy bills.
To find out about other concessions and benefits, please visit the Energy concessions page.
What does this concession apply to?
Controlled load usage charges on domestic mains electricity.
Controlled load charges apply to separately metered electric hot water or slab heating, which is measured via a dual element electricity meter or dual element smart meter. These tariffs are usually shown as 'controlled load' or 'dedicated circuit' tariffs.
The concession is only available to households with an eligible dual element electricity meter or dual element smart meter.
Who can apply for the concession?
An electricity account holder who holds one of the following eligible cards:
- Pensioner Concession Card
- Health Care Card
- Veterans' Affairs Gold Card.
How much is the concession?
13 per cent of controlled load electricity costs.
How do I apply for the concession?
Your retailer will automatically give you the concession if you are eligible and you have provided your concession details.
To check if you should be receiving this concession, phone your electricity retailer.
Phone your electricity retailer or the Concessions information line.