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  • Browse our websites
    Service Providers
    Information about policies, programs and services for health sector and community service agencies that service DHHS clients.
    HousingVic
    A website that makes it easier to find the right information about housing and housing assistance in Victoria.
    Seniors Online
    A website and online community filled with useful information for older people in Victoria.
    Funded Agency Channel
    Supports the partnerships between the Department of Health & Human Services, Department of Education and Training and the organisations they fund.
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  • Disability
    • Disability supports and services contacts

      Provides information on who to contact if you need disability supports and services.

    • Aids and equipment

      The Victorian Aids and Equipment Program provides people with a permanent or long-term disability with subsidised aids, equipment, home, and vehicle modifications.

    • Support packages

      Support packages may be available for the care, treatment and services you need to help you achieve your goals.

    • Your rights

      There are specific laws that protect the rights of people with a disability for example the Disability Act 2006 and the Victorian Charter of Human Rights and Responsibilities Act 2006.

  • Families & children
    • Aboriginal Children in Aboriginal Care

      A program for Aboriginal children and families involved with the child protection system where authorised Aboriginal Community Controlled Organisations provide vital child safety services.

    • National Redress Scheme

      The Victorian Government is part of the National Redress Scheme for people who have experienced institutional child sexual abuse.

    • Adoption

      Adoption permanently transfers the parental rights and responsibilities of natural parents over to adoptive parents.

    • Children in care

      Permanent care, foster care and kinship care provide safe and nurturing homes for children who cannot live with their family.

    • Child protection

      All children deserve to grow up feeling safe, supported and loved. Our services protect children who cannot safely live at home with their parents.

    • Parenting and family support

      Support services for parents and carers. Assisting with children’s development, family relationships and family wellbeing.

    • Sexual assault

      Children, young people and adults who have experienced recent or past sexual assault can access support and care services.

    • Family violence

      We are committed to ending family violence in Victoria. Our services protect those most likely to experience family violence.

  • Concessions & benefits
    • About concessions

      Victoria's concession program helps people who need it most by making essential goods and services more affordable.

    • Concessions and allowances portal

    • Concessions eligibility calculator

      Find concessions or benefits based on concession cards held.

    • Communications

      You might be eligible for a telephone allowance and savings on stamps and other Australia Post services.

    • Education

      Victorians have available benefits to help with the cost of education from kindergarten through to adult education.

    • Energy

      Low income Victorians have available a variety of concessions and benefits to help pay their energy bills.

    • Finance

      We have made available a variety of financial assistance and planning services to help low income Victorian households.

    • Hardship

      You may get relief if you are facing unexpected hardship and unable to pay your energy and water bills.

    • Health

      Medical expenses impact significantly on low income Victorians. Find out what health benefits you can claim.

    • Rates and property

      Some home owners might be entitled to deductions on council rates and other home levies.

    • Recreation

      You might be eligible for concessions at entertainment venues and for a wide range of recreational activities.

    • Transport

      Eligible concession card holders can take advantage of cheaper public transport or can save money when registering the car.

    • Water

      Concessions and rebates on water and sewerage costs are available in Victoria for people on low incomes.

  • Housing
    • Crisis accommodation

      Safe and temporary accommodation for Victorians who are homeless or at risk of becoming homeless due to an emergency or family violence.

    • Accessing an SRS

    • Tenancy advice and information

    • Homelessness and family violence

      People who are homeless or at risk of becoming homeless due to family violence can start a new life in a new home.

    • Housing options finder

      The type of housing services Victorians can apply for are based on their income and assets. Find out what housing services you qualify for.

    • Supported accommodation

      We subsidise housing and accommodation that provide high level care services to people with special needs.

    • Victorian housing register

      A more simplified social housing system that brings public housing and community housing under the one roof.

  • Young people
    • Adolescent family violence

      This service provides family-based case management and group-based support for young people using violence against a parent or carer.

    • Early intervention and support

      We support young people at risk of becoming homeless to stay connected to family, friends and school.

    • Leaving care

      We fund support programs designed to help young people who are leaving Victorian care services to adapt to living independently.

    • Refugee minor program

      This program helps refugee children and young people who have arrived in Australia without family to start a new life in Victoria.

    • Youth mental health services

      Young people with mental health issues have access to services that provide coordinated treatment and care.

  • Emergencies
    • Emergency assistance

      Resources to help manage an emergency, both before and after an event, including training and a video series.

    • Financial crisis support

      Advice for those who are experiencing financial difficulties due to the damage or loss of property caused by an emergency such as a fire.

Concessions & benefits
A range of concessions are available to all Victorians who are on low incomes or experiencing hardship and need help meeting the cost of living. Coronavirus alert: Are you receiving Centrelink's JobSeeker payment? If you have a Pensioner Concession Card or Health Care Card, read about your concession entitlements here.
  • About concessions
    Victoria's concession program helps people who need it most by making essential goods and services more affordable.
  • Concessions and allowances portal
  • Concessions eligibility calculator
    Find concessions or benefits based on concession cards held.
  • Communications
    You might be eligible for a telephone allowance and savings on stamps and other Australia Post services.
  • Education
    Victorians have available benefits to help with the cost of education from kindergarten through to adult education.
  • Energy
    Low income Victorians have available a variety of concessions and benefits to help pay their energy bills.
  • Finance
    We have made available a variety of financial assistance and planning services to help low income Victorian households.
  • Hardship
    You may get relief if you are facing unexpected hardship and unable to pay your energy and water bills.
  • Health
    Medical expenses impact significantly on low income Victorians. Find out what health benefits you can claim.
  • Rates and property
    Some home owners might be entitled to deductions on council rates and other home levies.
  • Recreation
    You might be eligible for concessions at entertainment venues and for a wide range of recreational activities.
  • Transport
    Eligible concession card holders can take advantage of cheaper public transport or can save money when registering the car.
  • Water
    Concessions and rebates on water and sewerage costs are available in Victoria for people on low incomes.

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