Victorians on low incomes can receive concessions and benefits to help pay their energy bills.
We offer a variety of concessions and benefits to eligible cardholders to assist low-income Victorians with energy bills. If you have a relevant concession card, you may be eligible for one of these concessions:
- Victorian energy compare - Victorians from low-income households can now access a one-off $250 payment to help with their energy bills, thanks to the Victorian Government’s new Power Saving Bonus. Visit the Victorian Energy Compare website to see if you’re eligible.
- Annual electricity concession - you must provide your concession card details to your electricity retailer in order to receive the annual electricity concession
- Controlled load electricity concession - eligible concession card holders can receive a 13 per cent discount off their controlled load electricity bills
- Electricity transfer fee waiver - concession card holders can have their electricity service connected for free when moving into a new house
- Excess electricity concession - find out what you can do when your annual electricity costs are more than you expected
- Excess gas concession - if your winter gas bill more than you expected, you may be able to claim a concession if you have a relevant concession card
- Life support concession - if you are a concession card holder using a life support machine at home you could be eligible for concessions on your electricity and water bills
- Medical cooling concession - to receive a concession on electricity bills related to medically-required cooling, your medical condition must be confirmed by your doctor
- Non-mains energy concession - concession card holders who source non-mains energy for their heating, cooking and hot water can apply for a concession to help cover their yearly energy costs
- Service to property charge concession - if your electricity usage bill is lower than the service charge, concession card holders can have the service charge reduced to the usage cost
- Winter gas concession - discounts on gas bills are available for eligible concession card holders to help ease the cost of living during the winter months.