Emergency Recovery Support Program - January 2026 fires

Emergency recovery support is available for people who were impacted by the January 2026 fires. It’s one call for all support services.

Monday to Friday
Press 9 for an interpreter or call TIS on 131 450.

Support officers can advise on what services are available or connect you to programs.

They can help with:

If you need extra support, we may provide a dedicated recovery support worker. They will work with you to find and access services you need.

These printable flyers come in either A4 or DL size.

Translations of the Emergency Recovery Support Program flyer are available in the languages below:

Real stories of support and recovery

Every recovery journey is different. For some people, having someone to talk to and advocate for them made all the difference.

Ernie connected with Melinda after a bushfire. Having someone to talk to helped him work through what he was feeling and take steps toward recovery.