Two workshops were held on 10 December 2019 (Group 1) and 13 December 2019 (Group 2). The first workshop involved identifying a set of high-level principles by analysing similar principles from many similar or related services and advising what the critical elements for each principle should be. This produced a set of ten key principles to guide the selection of a new provider and to shape the new service. The second workshop validated these principles and their elements by thinking more deeply about:
• service pathways for ageing people with health needs
• people seeking support to be more independent and build a more positive future for themselves, and
• people feeling lonely and misunderstood in the community (it was noted that these people could also fit into the other two categories).
• service pathways for ageing people with health needs
• people seeking support to be more independent and build a more positive future for themselves, and
• people feeling lonely and misunderstood in the community (it was noted that these people could also fit into the other two categories).