Family violence prevention and support programs

If you are experiencing family violence you can get immediate help by calling services which operate 24 hours a day, seven days a week.

Support services for women and children

A range of direct services is provided to women and children/young people who may be affected by family violence. Service provision includes individual counselling, specialised support groups, and referral services. These services aim to promote early intervention strategies to prevent the occurrence or escalation of family violence, and prevent future occurrences of family violence by offering post crisis support. Further assistance is available for women seeking intervention orders through the provision of court support advocacy and referral. These services also provide support to children to improve their coping skills, self esteem, and foster the development of non-violent problem-solving strategies.

Men's behaviour change programs

These services play a key role in promoting the safety of women and children with a primary focus on making men accountable and responsible for their use of violence toward family members. The purpose of these programs is to encourage the change process in men's behaviour and they provide a forum for exploring and challenging beliefs. All programs are to be members of the men's peak organisation, No To Violence (NTV) and adhere to NTV's prescribed practice standards for running men's behaviour change programs.

For a list of Men's behaviour change programs, please see Men’s Behaviour Change Programs on the NTV website. 

Who can use these services?

These services are available to women, children and young people experiencing family violence and to men attempting to address their violent behaviour.

safe steps
Family Violence Response Centre
1800 015 188
Men's Referral Service
03 9428 2999 or 1800 065 973
12 noon to 9 pm, Monday to Friday