The Orange Door and family services

The Orange Door is an easily accessible, community-based point of entry for children, young people and families needing support.

Some families need family services support when they are experiencing difficulties that impact on their parenting and family life.

The Orange Door is the new access point for women, children and young people who are experiencing family violence. It is also the entry point into family services, for families who need assistance with the care and wellbeing of children to access the services they need to be safe and supported.

Orange Door teams are located in sites across Victoria and is delivered in your local area by community service organisations.

For more information, visit The Orange Door website.

Family Services

Family services aim to promote the safety, stability and development of vulnerable children, young people and their families, from birth to 17 years of age, by providing case work service and linking families with relevant support services.

Anyone with a concern for a child or family wellbeing can make a referral to The Orange Door. Referrals can be made for vulnerable children, young people (0 to 17 years) and their families, including families with an unborn child.

Support programs include:

  • Family Services
  • Early Parenting Centre Services

Child Protection

You should contact Child Protection if you have reasonable grounds for believing a child has suffered or is suffering significant harm.