Find out what you can do when your annual electricity costs are more than you expected.
What does this concession apply to?
Domestic mains electricity usage and service costs above $3,000.00 for the annual period starting 1 December 2021. This amount is reviewed each year.
Who can apply for the concession?
An electricity account holder whose annual electricity costs are above $3,000.00 and who holds one of the following eligible concession cards:
- Pensioner Concession Card
- Health Care Card
- Veterans’ Affairs Gold Card.
How much is the concession?
17.5 per cent of electricity usage and service costs.
The concession is calculated after retailer discounts and solar credits have been deducted.
How do I apply for the concession?
Your electricity retailer will check if you need to apply for the Excess Electricity Concession and send you an application form.
You must sign a declaration confirming that the electricity used at your address is for domestic purposes, that no commercial business is being conducted at the address, and that the electricity is not being used for an illegal purpose.
After you have signed and dated the form, send it to the Department of Families, Fairness and Housing at the address listed on the form.
The department will check your eligibility and advise your retailer. Your retailer will calculate the Excess Electricity Concession and apply the concession to your next bill.
My bills are high due to medical needs – do I need to apply?
If you receive the Life support concession or the Medical cooling concession you do not need to complete an application form to receive the Excess electricity concession. Your electricity retailer will apply the concession to your account.
Phone your electricity retailer or the Concessions information line.