Was your winter gas bill more than you expected? You may be able to claim a concession if you have a relevant concession card.
What does this concession apply to?
Domestic mains gas usage and service costs above $2,067.00 in the period from 1 May to 31 October 2023.
Who can apply for the concession?
A gas account holder whose winter gas costs are above $2,067.00 and who holds one of the following eligible concession cards:
- Pensioner Concession Card
- Health Care Card
- Veterans' Affairs Gold Card.
How much is the concession?
17.5% of gas usage and service costs.
The concession is calculated after retailer discounts are deducted.
How do I apply for the concession?
Your gas retailer will check if you need to apply for the Excess gas concession and send you an application form.
You must sign a declaration confirming that the gas used at your address is for domestic purposes, that no commercial business is being conducted at the address, and that the gas is not being used for an illegal purpose.
After you have signed and dated the form, send it to the department at the address listed on the form.
We will check your eligibility and advise your retailer. Your retailer will calculate the Excess gas concession and apply the concession to your next bill.
My bills are high due to my medical needs – do I need to apply?
If you receive the Life support concession or the Medical cooling concession you will be automatically eligible to receive the Excess gas concession after submitting a completed application form.
Phone your gas retailer or the Concessions information line.