Non-mains energy concession

Concessions are paid by cheque. The cheque is made out to the concession card holder named on the application form and the invoices attached.

Yes. Make sure you have clearly scanned or photographed your form and all other documents.

Unreadable documents will delay your application.

Send your documents as attachments to your email, not in the body of the email.

Send your complete application to the rebate email address: NMEC.rebates@health.vic.gov.au.

Embedded networks are often used to provide services to retirement villages and caravan parks, apartment complexes and social housing developments.

Electricity is bought in bulk by the accommodation manager, and sold on to residents. The network may be entirely managed by the accommodation manager, or by a company operating the network on their behalf.

In many lifestyle or retirement villages, the village management will apply for the concession on behalf of their residents.

Participating villages will collect your concession card information when you move in, and ask for your consent to apply on your behalf. The village will apply at the end of each year for all eligible residents.

Check with your village for more details.

If your village does not apply on your behalf, you will need to submit an application along with your invoices for the year.

A concession is only given on firewood if the fire is the only source of fixed heating in the home.

You need to complete a statutory declaration confirming this when first applying or if you change address.

A concession is only given on generator fuel if your property is not connected to the mains electricity grid.

You need to complete a statutory declaration confirming this and that the invoices provided are for generator fuel.

Yes, if you have made more purchases that would have made you eligible for a higher rebate if sent with your first claim. Your spending for both claims will be added, and a rebate for the difference between the total claim for the year, and your first claim, will be paid.

Second claims must be received by 31 December of the next year.

Second claim examples

Example 1 – top up paid:

In September, you submit a claim and provide LPG invoices totalling $700 attached. Your spending falls in the second rebate tier and you receive a rebate of $164.

At the end of the year, you have spent $250 more on LPG. You submit a new claim with the new invoices. The total of all invoices from both claims is $950. Your total now falls into the third rebate tier, and you qualify for a total annual rebate of $272.

As you have already received a rebate of $160, you now receive a top-up concession of $108.

Example 2 – no top up paid:

In November, you submit a claim and provide LPG invoices totalling $350 attached. Your spending falls in the second rebate tier and you receive a rebate of $164.

At the end of the year, you have spent $100 more on LPG. You submit a new claim with these invoices.

The total of all invoices from both claims is $450. 

As your spending is still within the second rebate tier, you do not qualify for a further payment.

Applications open on 1 July of every year, and forms will be available at that time.

A form is automatically sent to every person who received a concession in the previous year.